Data Deletion Request

How Data Ownership Works in Bizconnekt

Bizconnekt is a multi-tenant platform used by organizations. Data on the platform falls into two categories:

• Personal data — your account information, login credentials, and integration credentials (e.g., Gmail or Outlook OAuth tokens). You control this data.
• Business data — invoices, purchase orders, customer records, and other records entered by your organization. This data belongs to your organization (the Customer), not to you individually. Deletion of business data must be authorized by your organization's administrator.

What You Can Request Deleted

• Google OAuth credentials — connected Gmail account token and email address stored by Bizconnekt
• Microsoft OAuth credentials — connected Outlook account token and email address stored by Bizconnekt
• Your user account and personal data — name, email address, contact details, and personal activity data associated with your Bizconnekt account
• Business data (organization-authorized only) — invoices, purchase orders, and other records tied to your tenant account, deletable only with authorization from your organization's administrator

You can request partial deletion (e.g., only OAuth credentials) without deleting your full account.

How to Submit a Deletion Request

Email us at discover@bizconnekt.com with the subject line: Data Deletion Request.

Please include in your email:

• Your full name and the email address associated with your Bizconnekt account
• What you would like deleted (e.g., "Google OAuth credentials", "my user account")
• For Google or Microsoft OAuth credentials: the Gmail or Outlook address you connected to the platform

What Happens After You Request

• We will acknowledge your request within 2 business days.
• OAuth credentials (Google or Microsoft tokens and email address) will be permanently deleted from our database within 7 business days of verification.
• Full account deletion will be processed within 30 days.
• You will receive a confirmation email when the deletion is complete.

What Is Deleted vs. Retained

When your account is deleted, the following retention rules apply:

Retention of business records, audit trails, and tax-related data is required by Indian law (GST Act, Income Tax Act, Companies Act) and cannot be deleted on individual request.

Revoke Google or Microsoft Access Directly

For immediate revocation of access permissions (regardless of any pending deletion request with us), you can revoke directly from your provider:

• Google: https://myaccount.google.com/permissions — find "Bizconnekt" and remove access
• Microsoft: https://account.microsoft.com/permissions — find "Bizconnekt" and remove access

Important Notes

• Bizconnekt uses a soft-delete system — deleted records are flagged as deleted and hidden from active use, but are not immediately purged from the database. Permanent purging will be carried out upon your explicit deletion request.
• An immutable audit trail is maintained for all actions on business records (Create, Update, Delete) as required for legal compliance. This trail cannot be deleted and is retained permanently.
• If your account is managed by an organization, business data deletion may require authorization from your organization's administrator.
• Bizconnekt is a Data Fiduciary for personal data and a Data Processor for business data, as defined under the Digital Personal Data Protection Act, 2023.